FAQs
General Ask
We’ve gathered the most common questions about our products and services to help you find the answers you need quickly. Whether you’re looking for details on how our solutions work, the types of industries we serve, or information on installation and support, you’ll find everything you need right here. If you still have questions, don’t hesitate to contact us for further assistance
1. What is Kepler Solutions, and what do you specialize in?
Kepler Solutions is a leading technology company specializing in innovative ICT and ELV solutions. We provide cutting-edge technology to enhance security, automation, and smart infrastructure.
2. What industries do you serve?
We serve various industries, including corporate enterprises, government sectors, smart cities, real estate, hospitality, healthcare, and transportation.
3. How does Kepler Solutions differentiate itself from competitors?
We stand out through our expertise, commitment to innovation, customized solutions, and seamless technology integration that enhances efficiency and security.
4. What types of solutions does Kepler Solutions offer?
We provide ICT and ELV solutions, including smart surveillance, access control, network infrastructure, audiovisual systems, and smart building technologies.
5. Do you offer customized solutions?
Yes, we tailor our technology solutions to meet the specific needs of each client, ensuring optimal performance and seamless integration.
6. Can Kepler Solutions integrate with existing systems?
Absolutely. Our solutions are designed to integrate seamlessly with your current infrastructure for enhanced functionality without disruption.
7. What brands or partners do you work with?
We collaborate with leading global technology providers to deliver high-quality, reliable, and future-proof solutions.
8. How can companies collaborate or partner with Kepler Solutions?
If you’re interested in partnering with us, you can reach out via our contact page to discuss collaboration opportunities.
9. Do you provide after-sales support and maintenance?
Yes, we offer comprehensive after-sales support, including system maintenance, troubleshooting, and upgrades to keep your technology running smoothly.
10. What is your response time for technical support?
Our response time depends on the service agreement, but we prioritize urgent cases and ensure timely support for all clients.
11. How can I contact support if I need assistance?
You can contact our support team via phone, email, or our online support portal available on our website.
12. How long does it take to implement a solution?
Implementation time varies based on project complexity. After consultation, we provide a detailed timeline to ensure smooth execution.
13. What is the process for starting a project with Kepler Solutions?
The process includes consultation, site assessment, solution design, proposal approval, implementation, and ongoing support.
14. How can I request a quote for a solution?
You can request a quote by filling out the inquiry form on our website or contacting our sales team directly.
15. Do you offer flexible pricing models?
Yes, we provide customized pricing options based on project scope, requirements, and long-term partnerships.
16. Does Kepler Solutions offer training for installed solutions?
Yes, we provide training sessions to ensure your team can efficiently use and manage the implemented systems.
17. How does Kepler Solutions ensure data security in its solutions?
We implement the latest cybersecurity measures, encryption protocols, and best practices to protect data integrity and confidentiality.
18. How can I apply for a job at Kepler Solutions?
You can check our careers page for job openings and submit your application online.
19. Do you offer internships or training programs?
Yes, we provide internship and training programs for young professionals looking to build a career in technology.
20. Where is Kepler Solutions located, and how can I visit your office?
Our headquarters are located in [Plot 271, El-Narges 1, 5th Settlement-New Cairo]. You can schedule a visit by contacting us through our website or customer service.